Products · AI agents & assistants
Curo / Support Agent
In developmentResolves customer tickets end to end, and escalates when it should.
Overview
Support Agent reads each ticket, finds the answer in your knowledge base and account systems, and resolves what it can, including answers, refunds within policy, and account changes. Anything outside policy or below its confidence threshold is handed to a person with the full context already summarized. Like every Curo agent, it starts under supervision and earns autonomy one ticket type at a time.
ORIGIN — our Autonomous AI Agents practice, packaged as a product.
Every product comes with an accountable owner.
- A named engineer owns each deployment — our products encode the Curo standard rather than dilute it.
- Autonomy is earned per customer, per workflow — no product is fully autonomous on day one.
- Exit-ready by design — your data, your logs, exportable at any time.
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Talk to the engineers behind Curo / Support Agent.
Every engagement begins with a 45-minute working session with a senior engineer.